AstroLink AI - Privacy Policy
Effective Date: July 2025
Last Updated: July 2025
AstroLink AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform and services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, date of birth (used for age verification and compliance).
- Usage Data: Chat interactions, feature usage, session duration, error logs.
- Uploaded Content: Files, messages, and media submitted to Astro.
- Device Information: Browser type, device model, operating system, and approximate location (from IP).
2. Legal Basis for Processing
We collect and process your data under the following legal bases:
- To perform our contract with you (e.g., to provide access to the service).
- To comply with legal obligations (e.g., age restrictions and data protection laws).
- For our legitimate interests (e.g., improving the platform, securing our services).
- With your consent (e.g., for optional marketing communications).
3. AI Disclaimer
Astro is powered by artificial intelligence. While we aim to provide helpful, accurate responses, AI output may occasionally be:
- Inaccurate or outdated
- Offensive or biased
- Misleading or inappropriate
You agree not to rely on Astro for medical, legal, financial, or life-critical advice. Use your own judgment and seek professional help when needed.
4. Data Storage and Security
We store your data securely using Supabase infrastructure. Security measures include:
- Encryption in transit (HTTPS) and at rest
- Role-based access control
- Monitoring and logging
- Rate-limiting and firewall protections
5. Data Sharing
We do not sell your personal data. We may share data with:
- Service providers like Stripe (payment processing)
- Legal authorities if required by law
- Trusted infrastructure partners for hosting and analytics
6. International Transfers
Data may be processed in the UK, EU, or other regions where our providers operate. We ensure adequate protection by:
- Using providers that comply with GDPR and UK data laws
- Applying safeguards like SCCs (Standard Contractual Clauses)
7. Your Rights
If you are in the UK, EU, or other regulated regions, you have rights including:
- Access to your data
- Correction of inaccurate data
- Deletion of your account and data
- Objection to certain uses of data
- Data portability
To exercise these rights, contact us at: contact@astrolinkai.com
8. Age Restrictions
You must be at least 13 years old or the minimum age of digital consent in your jurisdiction (e.g., 16 in the EU). We do not knowingly collect data from individuals below this age.
If we become aware that a user is underage, we will delete the account and associated data. Age verification is required during signup.
9. Data Retention
We retain your data for as long as your account is active, or as needed for legal or operational purposes. You may request deletion at any time.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via the platform or email.
11. Contact
For any privacy concerns, requests, or legal inquiries, contact:
AstroLink Ltd, UK